Here to Help
Helpdesk & Complaints
Your concerns matter.
Contact our team for assistance with your complaint. Call 08059980241 or 08057700725, or email boiinsurancebrokers@boiinsurancebrokers.ng.
Acknowledgement & responsewithin 24 hours
Get in Touch
Start with our helpdesk
We are here to listen and support you. Call 08059980241 or 08057700725, or email boiinsurancebrokers@boiinsurancebrokers.ng.
Send your complaint by email
Write to our helpdesk about your concern.
boiinsurancebrokers@boiinsurancebrokers.ngSend an emailOur Process
How complaints are handled
Follow these steps to raise a complaint or take it further.
Contact BOI
Notify us by telephone or email.
Receive a response
Your complaint will be acknowledged and responded to within 24 hours.
Escalate if dissatisfied
For service dissatisfaction or a dispute, you can notify the National Insurance Commission.
Further Support
Need to take your complaint further?
For service dissatisfaction and dispute resolution, you can notify the National Insurance Commission (NAICOM).
National Insurance
Commission (NAICOM)
We are here to listen.
Speak with our helpdesk about your concern.